Technical Customer Success Manager - Top Executive Search Firm

Treeline, Inc., an award-winning sales recruiting and executive search agency, offering strategic sales staffing and recruitment services for leading companies in the United States and throughout North America. Dedicated to facilitating the placement of exceptional top sales talent professionals, Treeline stands at the forefront of advancing job careers of professionals in the sales industry!

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Company Profile:

Our client provides an embedded device management and security solution, allowing companies to secure, update and manage their smart products in the field.  They have only been selling in the US for a few years and already boast recognized logos such as Nike, Lyft, Microsoft, Pfizer, DHL and Samsung.  This is a great opportunity to join an early-stage company as a Customer Success Manager. 

Job Description:

• Account Management: Maintain relationships with all relevant stakeholders with focus on expanding enterprise and strategic customers (land and expand)
• Retention & Expansion: Drive renewals and identify upsell and expansion opportunities. 
• Onboarding & Implementation: Guide new customers (R&D, Engineering, Production teams) through product setup & integration.

Requirements:

• 3+ years in customer success, account management, or technical consulting with experience working with engineering & R&D stakeholders.
• Must have Linux and Yocto experience; Ideal candidates will also have MCU Exposure and Zephry and FreeRTOS knowledge. 
• Ability and desire to work in a start-up organization; you must be a strategic thinker and problem solver with the ability to be proactive and resourceful as you build market share in the US. 
   

Location: This is a remote opportunity where ideal candidates will be located in the Eastern Time Zone due to working with a global team.  Candidates must be authorized to work in the United States and able to travel to key accounts as needed

Job #5266

Total Comp: $120,000 - $160,000